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This Privacy Policy ("Policy") explains how Sivaya Garments (hereafter “Fitobee”, “we”, “our” or “us”) collects, uses, shares, processes, transfers, and discloses personal information of visitors and users (“you” or “your”) of our website [fitobee.in] and any associated services, mobile applications, or online platforms (collectively referred to as the “Website”).

This Policy also governs Fitobee’s collection of information during your interaction with our products and services, including while placing an order, registering an account, subscribing to newsletters, or contacting us for support.

We encourage you to read this Policy carefully to understand our data handling practices and your rights.

PART A – GENERAL PRIVACY POLICY

1. What Data We Collect From You

We may collect the following categories of data:

  • Personal details (e.g., name, contact number, email address)

  • Shipping and billing addresses

  • Account login credentials

  • Payment details (processed via secure third-party gateways)

  • Purchase history and preferences

  • Feedback, reviews, or queries

  • Technical data such as IP address, browser type, device info, and cookies

2. How We Collect Data About You

We collect your data through:

  • Account registration and checkout processes

  • Communication via email, chat, or contact forms

  • Newsletter subscription

  • Your interactions and transactions on the Website

  • Cookies and similar tracking technologies

3. How We Use and Disclose Your Data

We use your information to:

  • Process orders and deliver products

  • Improve user experience and website functionality

  • Send updates, offers, and transactional emails

  • Respond to customer service requests

  • Prevent fraud or misuse

  • Comply with legal requirements

4. Disclosure of Your Data

We may share your data with:

  • Payment gateways

  • Delivery partners

  • Marketing and analytics service providers

  • Legal or government authorities when required

We do not sell or rent your data to third parties for profit.

5. Data Retention and Deletion

We retain your data only for as long as necessary for legitimate business purposes or as required by law. You may request the deletion of your data by contacting us at [support@fitobee.in].

6. How We Store and Transfer Your Data

All data is stored on secure servers. We use industry-standard encryption and security protocols. Transfers, if any, to third-party services comply with data protection regulations.

7. Your Rights and Duties

You have the right to:

  • Access, correct, or delete your data

  • Opt-out of promotional communication

  • Request data portability

  • Withdraw consent at any time

You are responsible for ensuring the information you provide is accurate and up to date.

8. How We Deal With Children's Data

Our Website is not intended for users under the age of 18. We do not knowingly collect personal data from children.

9. How We Protect Your Data

We employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure.

10. Third Parties and Their Services

Our Website may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties.

11. Our Cookie Policy

We use cookies to enhance user experience, analyze traffic, and personalize content. You may choose to disable cookies in your browser settings.

12. Deletion of Account

You can delete your Fitobee account by contacting our support team. Upon deletion, we will erase your data unless retention is required by law.

13. How Is This Policy Updated?

We may update this Policy from time to time. The latest version will always be available on our Website with the “Last Updated” date.

14. How to Contact Us

For any questions, concerns, or data requests, please contact:

Fitobee by Sivaya Garments
Email: [support@fitobee.in]
Phone:  (+91) 7094455143
(+91) 9514331483

Address: No : 33, THIRU VE KA NAGAR,
TIRUPPUR ROAD,
KANGAYAM - 638 701.

15. What You Hear From Us

You may receive order updates, shipping notifications, newsletters, and marketing offers. You can opt-out of marketing communication anytime using the unsubscribe link or by contacting us.

16. Assignment

In the event of a merger, acquisition, or sale, your data may be transferred to the new entity with appropriate safeguards.

17. Changes to This Policy

Significant changes to this Policy will be communicated via email or a notice on our Website.

18. Affirmative Consent From You

By accessing or using our Website, you agree to this Policy and consent to the collection and use of your data as described herein.

DISCLAIMER

This Policy is designed to comply with applicable data protection laws in India and is subject to change without notice.