Return & Damage Policy

Please review our Return & Exchange Policy carefully before initiating an exchange request.

Important Note

To initiate an exchange, please send the product opening video and supporting photos via WhatsApp to +91 70944 41520.

Exchange Conditions

  • A product opening video is mandatory.
  • If a defect is found, clear photos of the defect must be provided.
  • All original accessories, packaging, labels, and tags must be returned.
  • The product must be repacked in the original manner.
  • A copy of the purchase bill must be included in the return parcel.
  • Exchange requests must be initiated within 2 days of delivery.
  • Replacement products will be dispatched within 3–5 working days after we receive and approve the returned item.
  • Exchanges are available only for size issues or genuine manufacturing defects.
  • Customers are responsible for courier charges for size exchanges.
  • For defective products, exchange shipping charges will be borne by us.
  • All returned products are subject to inspection and approval by our exchange team before processing.