Return & Damage Policy
Please review our Return & Exchange Policy carefully before initiating an exchange request.
Important Note
To initiate an exchange, please send the product opening video and supporting photos via WhatsApp to +91 70944 41520.
Exchange Conditions
- A product opening video is mandatory.
- If a defect is found, clear photos of the defect must be provided.
- All original accessories, packaging, labels, and tags must be returned.
- The product must be repacked in the original manner.
- A copy of the purchase bill must be included in the return parcel.
- Exchange requests must be initiated within 2 days of delivery.
- Replacement products will be dispatched within 3–5 working days after we receive and approve the returned item.
- Exchanges are available only for size issues or genuine manufacturing defects.
- Customers are responsible for courier charges for size exchanges.
- For defective products, exchange shipping charges will be borne by us.
- All returned products are subject to inspection and approval by our exchange team before processing.